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#Mac keeps askibg for internet username and password how to
#Mac keeps askibg for internet username and password update

Once the firmware is updated, you will need to re-setup your Furbo Dog Camera to your home Wi-Fi by doing the Reset WiFi.

#Mac keeps askibg for internet username and password update

If the setup was successful, update your Furbo Dog Camera's firmware. Make sure to disconnect from your home Wi-fi on your smartphone and use your mobile data for your personal mobile hotspot. This is maybe due to router compatibility, to isolate the issue try to set up your Furbo using your Smartphone's data connection. Setup your Furbo using your smartphone's mobile hotspot.Once fully restarted, turn your Bluetooth back on. While waiting for your Furbo's status light to turn green, turn off your smartphone's Bluetooth and restart your smartphone. Wait for your Furbo status light to turn to green light. If this will not work, proceed to the next step. Please try to re plug the Furbo near your WiFi router, at least within 5 feet away, and try to re-setup.While your Furbo is on showing a Green Light status, press the WPS button on your router and start the setup process using your Furbo app.Įrror Message: Something's wrong with your internet Please wait another minute until Furbo's light turns green. While Furbo is plugged in, press and hold the reset button for about 20 seconds until the color of the light changes. You'll need to use a pin or a straightened paperclip to press the 'reset' button on the back of your Furbo (see the image below).

If the issue is persisting after step 2, do a hard reset on your Furbo.

Try to restart your home Wi-Fi router and try again.

Wi-Fi connections that require a username and password to connect may cause Furbo set up to fail. Furbo can only be set up to normal household Wi-Fi connections that only ask for a password as security.

Make sure you are entering a correct Wi-Fi password.

Please check out some solutions below based on the setup error message:

#Mac keeps askibg for internet username and password how to

If your Wi-Fi has MAC address filtering, please check the " How to find Furbo's MAC address " article for more info.Make sure you are connecting to a 2.4ghz Wi-Fi.Make sure you have entered the correct WiFi Password.However, if you get a notification about setup failure, please check the following solutions Setup failure may be due to various reasons and can be resolved by trying out different steps.Īfter entering your WiFi password, you will be advised to wait a few minutes while it is being set up.